Privacy Policy

We only collect information that you choose to share with us — through the forms on our website or through lead forms on Facebook and Instagram — or that is needed to operate our website. This includes:

• Contact details — your name, email address and phone number when you request a quote or apply for a job.
• Property details — the city where your property is located, number of bedrooms and bathrooms, whether it has been professionally cleaned before, the type of cleaning you want (standard or deep cleaning), and whether you prefer a one-time or recurring service.
• Messages — any additional information you include in the message field of our forms.
• Job application details — the position you are interested in and any information you share about your experience.
• Technical data — like most websites, our hosting provider may automatically log basic information such as your IP address, browser type and pages visited, for security and performance purposes.

We use the information we collect to:

• Prepare an accurate quote for your cleaning service.
• Contact you by phone, text message or email about your request.
• Schedule, perform and follow up on cleaning services.
• Review job applications and contact candidates.
• Improve our website, services and customer experience.
• Comply with legal obligations and protect against fraud.

We do not sell, rent or trade your personal information. We only share it with trusted service providers that help us run our business, such as:

• Web3Forms — processes and delivers the forms submitted on our website to our inbox.
• Netlify — hosts our website.
• Meta (Facebook and Instagram)— when you submit a lead form in one of our ads, Meta collects that information and shares it with us. Meta's use of your data is governed by the Meta Privacy Policy.
• Email and communication providers — used to respond to your requests.

We may also disclose information if required by law or to protect the rights, property or safety of Epic Cleaning Co, our clients or others.

Our website does not use advertising or tracking cookies. Our hosting provider may use strictly necessary technologies to deliver the site securely. You can control cookies through your browser settings.

We keep your information only as long as needed to provide our services, maintain business records and meet legal requirements. You may ask us to delete your information at any time.

We take reasonable measures to protect your information, and our website is served over a secure (HTTPS) connection. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You may contact us at any time to:

• Request a copy of the personal information we have about you.
• Ask us to correct or update your information.
• Ask us to delete your information.
• Opt out of receiving marketing messages from us.

We will respond to your request within a reasonable time.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at epicleanco@gmail.com or (801) 515-4003.